Wellness Retreat 

Terms & Conditions

'we', 'our', ‘us’ means , ‘Lisa Strong & COLLABORATOR’

'Force Majeure' means any circumstances which are unusual and/or unforeseeable which are beyond the control of Lisa Strong & Collaborator the consequence of which could not have been avoided even if all due care had been exercised, including (but not limited to) war or threat of war; riot; civil strife; hostilities; political unrest; government action; industrial dispute; natural or other disaster; nuclear incident; terrorist activity; weather conditions; closure of airports; fire; flood; drought; re-scheduling or cancellation of flights or alteration of the airline or aircraft type by an airline and technical problems with transportation and all similar events outside our control.

'Major Change' includes one or more of the following when made before the first day of the Retreat:

(a). A change of venue for the whole or a major part of your Retreat,
(b). A change of accommodation to that of a lower official classification for the whole or a major part of your Retreat;
(c) Cancellation of the Retreat due to the minimum number of participants not being met.

Your Contract

Your contract is with Lisa Strong & Collaborator

The following Terms shall have the meanings set out below when used in these Booking Conditions:

Definitions
THESE CONDITIONS APPLY TO ALL CLIENTS WHO BOOK OUR RETREATS

PLEASE READ THEM CAREFULLY BEFORE MAKING A BOOKING.

  1. Your Contract.

    Payment is required in accordance with clause 5 below. After all appropriate payments have been made, we will send you an email confirming receipt of the payment and a binding agreement will come into existence between you and us. This contract is governed by the law of England & Wales and the jurisdiction of the English Courts. It is important to check the email confirmation when you get it, or if booking late at the time of booking, that all the details are exactly as you requested. In the event of a discrepancy, please contact us immediately as it may not be possible to make changes later. If booking more than 6 months in advance of the Retreat, £300 is due to reserve your place. If less than 6 months £500 is the deposit.

    This is a none refundable deposit should you need to cancel. If you have unforeseen circumstances it could be possible to move to a future retreat date subject to our discretion.

  2. Passports, Visas and Health Documents.

    It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure. We regret we cannot accept liability if you are refused entry onto any transport or into any country due to failure on your part to carry contact documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.

  3. Insurance.

    It is your responsibility to ensure that you obtain the relevant insurance cover once your booking has been confirmed by us. Please note the terms of clauses 7 and 8 below. We consider adequate travel insurance to be essential. Please read your policy and take it with you on the Retreat. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs.

  4. Paying for your Retreat

    If we do not receive this balance in full and on time, we reserve the right to treat your booking as

    cancelled by you, in which case the cancellation charges set out in clause 7 may become payable. We

    accept payment by bank transfer (account details provided on the invoice).

  5. If you Cancel your Retreat
    Please send written notification by email to Strong4lifenutrition@gmail.com. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation if you cancel the Retreat. If flights have been booked and the Retreat is cancelled due to a Major Change or a Force Majeure, you will need to claim the cost of the flights from your insurer.

  6. Behaviour.
    When you book a retreat with us you accept responsibility for the proper conduct for yourself whilst on Retreat. No alcohol is permitted on the premises of the retreat. If we or any other person in authority is of the reasonable opinion that

    you or any member of your party is behaving in such a way as to cause or be likely to cause danger or upset to any other person on the Retreat or damage to property, we will be entitled to terminate the Retreat of the person(s) concerned. The person(s) concerned will be required to leave the accommodation and the Retreat and we will have no further responsibility to them including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of  the termination. You will be responsible for making full payment for any damage or loss caused by you or any member of your party during your time away. Payment must be paid direct at the time to the service supplier concerned failing which, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party’s full legal costs) as a result of your actions.

  7. Our Liability to You

    (1) In respect of the Retreat: We promise that your Retreat arrangements will be made, performed or provided with reasonable skill and care.

    (2) In respect of the Retreat: We will not be responsible for any injury, illness, death, loss, damage, expense, cost or other claim of any description whatsoever which  results from:
    (a) The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or
    (b) The act(s) and/or omission(s) of a third party not connected with the provision of your arrangements and which were

    unforeseeable or unavoidable or
    (c) ’Force Majeure’ as defined above.

    (3) We limit the maximum amount we may have to pay you for any claims you may make against us. The maximum amount we will have to pay you where we are found liable for loss of and/or damage to any luggage or personal possessions (including money) is £50 per person affected unless a lower limitation applies to your claim under this clause.

    (4) Local Excursions/Activities/Events: We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised in our website. For example any excursion you book whilst on the Retreat, or any service or facility which your retreat venue or any other supplier agrees to provide for you. Excursions, tours, activities or other events that you may choose to book or pay for through our service or whilst you are on Retreat ("Local Events")are not part of your Retreat program provided by us and these terms and conditions do not apply.

    For any Local Event your contract will be with the supplier of that Local Event and not with us. We are not responsible for the provision of the Local Event or for anything that happens during the course of its provision by the supplier.  Please note that this position also includes all hazardous activities

    (5) Please understand that you are responsible for your own health and well-being during the retreat.  Lisa Strong will not be held liable for any injuries or other medical or emotional problems that may occur, are sustained or aggravated during or after your time on retreat.

    (6) If you have had any serious physical or emotional illness within the last 5 years, or are under and medical or psychiatric supervision please advise us at the time of booking. If you are in any doubt about your ability to participate in this retreat please contact us beforehand to discuss this.

  8. Data Protection/Privacy
    In order to process your booking and meet your requirements, we may have to pass your personal details on to the relevant suppliers of your travel arrangements. We would also like to hold your information (including any email address), where collected by us, for our own future marketing purposes (for example, to inform you of promotional/competition offers or to send you our brochure). If you do not wish to receive such approaches in future, please inform us as soon as possible.